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Marks & Spencer believes that charging customers 5p for a plastic bag has cut usage by 80 per cent in spite of warnings that the move could deter customers.
The food and fashion retailer, which won plaudits from environmental groups when it introduced the scheme, will say today that customers have used 70 million fewer bags in the ten weeks that the charge has been in place. M&S aims to cut carrier bag usage by a third and to send no waste to landfill by 2012. It has sold ten million bags, donating the 1.85p profit on each to Groundwork, an environmental charity.
Campaigners said that M&S was moving in the right direction but analysts said that it risked alienating customers who might balk at the extra cost when they reached the checkout.
M&S, which issued a surprise profits warning at the beginning of the month, is under huge pressure to maintain sales momentum. Sir Stuart Rose, the executive chairman, raised the ire of investors when he was elevated from chief executive.
Neil Saunders, consulting director at Verdict Research, the retail research firm, said that it was a very brave move. “From what we have heard, sales have been reasonable but growth has not been as good as last year,” he said.
Keith Bowman, equity analyst at Hargreaves Lansdown, the stockbroker, said: “The other supermarket players have all introduced schemes to try to cut bag usage through their loyalty cards. M&S haven't given themselves the option of incentivising their customers with points. That penalises customers rather than rewards them.”
An M&S spokesman said: “We are a retailer. If this was hurting us, would we still be doing it?”
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If M&S want to make a difference and be environmently friendly, they should have swapped to paper carriers, bags etc. I believe this is just another way of M&S making money, nothing to do with the environment. I buy very little from M&S these days, my custom goes to other retailers.
Watkins, Berkshire,
In principal I worked for M& S for 26 years they make enough profit without charging for bags they could donate the money to help the enviroment.
I used to reguarly spend over £60 on a visit to the food dept,Surley over a certain amount they could give free carriers, if not Sainsbury's here I come
KATHLEEN GIBSON, DUNFERMLINE, SCOTLAND
In my family, if we happen to have suitable bags with us when passing M&S then we still shop there, if not we walk 100yds down the road to Waitrose and give them our business instead. It's not an issue of cost, just the arrogance of a retailer trying to impose it's environmental views on customers.
Andy, London,
I agree with Jay these green bandits need to get lost and lets the world get back to basics and come back when the world is booming again.
Going green just simply isnt as important as it may have sounded 8 months ago.
I would happily veto M&S over this.
Sean Smith, Reading, Berkshire
I disagree with Jay when he/she says that going green during a recession is not possible. Why is that so? Making an effort to bring a bag when you go shopping doesn't cost you a penny extra.
Likewise, those who have to count the pennies shouldn't shop at M&S in a recession.
Boon, London,
Is it really worth the hassle of never visiting a retailer again simply for the sake of maybe 20p? I suspect maybe you never shopped there much to begin with and I'm sure they won't miss your custom anyway.
Jon, Kilmarnock, Scotland
I have stopped shopping for food at M&S. M&S is one of the worst culprits when it comes to wasteful packaging, which is something that had already been on my mind. To then top it off with sheer hypocrisy by charging me for bags was just too much.
Helen, London,
I refuse to shop at M&S after this stupid charge on bags got introduced.
Going green during an economic good period is possible.
During a recession?? NO CHANCE
Back to basics time so if you are charging me M&S then guess what I will go elsewhere.
Jay, Windsor, Berkshire
I switched to Waitrose after this ridiculous 5p charge. The spokesman says "We are a retailer. If this was hurting us, would we still be doing it? Didn't they just warn on profits and fire their head of food? Prices at british supermarkets are three times what they are in New York.
Harry, London,