Sean O’Neill, Crime Editor
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The private consultancy firm that lost secret information on tens of thousands of criminals could lose millions of pounds worth of government contracts.
Jacqui Smith, the Home Secretary, described the loss of the data by PA Consulting as “completely unsatisfactory” and said that the company was in breach of its contract with the Home Office.
PA Consulting, which also advised the Government on the national ID card scheme, told the Home Office on Monday that a computer memory stick holding details of all 84,000 prisoners in the country had been lost.
The storage device also contained highly sensitive information about 33,000 prolific offenders and 10,000 “priority” criminals whose whereabouts was being tracked.
The company, which made a profit of £52.5 million from its global consultancy business, is refusing to say whether the data was lost at its offices or whether an employee took the memory stick home.
Adam Adams, its spokesman, said: “We are collaborating closely with the Home Office on this matter. We have no further comment to make at this time.”
The Scotland Yard inquiry into the data loss is focused on the company’s office and a number of employees are understood to have been interviewed.
Ms Smith made no secret of her anger with the consultants in interviews. “This was data that was being held in a secure form, but was down-loaded on to a memory stick by an external contractor,” she told the BBC.
“It runs against the rules set down both for the holding of government data and set down by the external contractor and certainly set down in the contract that we had with the external contractor.”
Home Office data security was upgraded after a series of scandals over the loss of confidential data by public bodies, including the disappearance of the bank details of 25 million child-benefit claimants. Civil servants were given ten “golden rules” to follow.
The Government’s review of data security, published two months ago, said that contracts with consultants would incorporate the new data security rules. A spokesman said that the Home Office required consultants to keep confidential personal data safe, secret and secure.
“These requirements were reflected and reinforced in the contract concerned,” the spokesman added.
HM Revenue & Customs said yesterday that it had lost saliva samples from 12 suspected smugglers detained at Heathrow airport. The material, which was to be put on to the DNA database, went missing in transit.
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There should be no outside contractors handling any data, it should be done by civil servants. And if that is nationalisation, it is way past time we review our eu membership requirements so we can put our own house in order. Im addressing this to the incoming conservatives as labour wont see spring
k.l., Hove,
Interesting one, this.
And what if these companies covertly hang on to our personal details, or copies of them?
How does Big [ there are no rendition flights landing in Britain or torture taking place on soveriegn Pacific territory ] Jack sincerely know that this 'spare' info won't be traded?
dave, cumbria, england
Said it before said it again: how can the information be "secure" if a contractor - or indeed anybody with access to the system - can download the database on to a memory stick?
Irrespecctive of PA Consulting's actions, the Home Office is to blame.
C Wall, St Neots,
I regard Smith as having broken her contract with us the British people. She is worse than useless but her time will come at the next election. Trouble is can we afford to wait?
Albert Hall, kettering,
Until such time that an effective watchdog system with full powers is put in place it will carry on regardless.Prosecutions need to be routine for scandalous breaches and reckless handling /security of data.Get ready for more because nobody is taking this seriously are they? Heads in sand as usual!
A Richards, Rhondda Cynon Taf, S Wales
And prosecutions under the Data Protection legislation? Ah, maybe not - like, who to name and hold to blame?
S. Barraclough, Huddersfield, Yorkshire W. R.
When running such stories please make clear whether the data lost is encrypted or not. I would be gravely worried if unencrypted data was being lost. But I am more worried about who holds the encryption keys on the loss of encrypted data. This is one area where technicalities matter!
Paul Freeman, London , England
Smith should go back to being a teacher. She is detrimental to the national interest.
steve tea, manchester, cheshire
People seem to be forgetting that this is data on criminals that has been lost - not law abiding citizens.
People should have the right to know if a sex offender moves into their neighbourhood.
Des, Ediburgh ,
The buck stops with SMITH so stop bleating and passing the blame as usual.
Incompetent the lot. Let heads roll starting with SMITH
Asw, Hong Kong,
Time to change the top team before the clients walk.
Chris Claridge, Singapore,
PA Consulting shouldn't be awarded the contracts in the first place!
Why does the government hire a third rate company full of straight out of college graduates who know NOTHING about the world, and poor experienced hires who are so slow-minded and out of date, it's laughable.
Laura Roberts, London, UK